At Sebastian Vision, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or communications.
1. Information We Collect
We collect both personal information and non-personal information to provide you with the best possible experience:
- Personal Information: When you inquire about our services or communicate with us, we may collect your name, email address, phone number, business name, and any other details you provide.
- Non-Personal Information: We automatically collect information about your use of our website, such as your IP address, device type, browser type, and pages viewed. This helps us improve our website and services.
- Cookies: We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Offer, manage, and enhance our services, including Lightboxes, Neon Signage, and Vinyl Graphic Decals & Manifestations
- Communicate with you about your projects, promotions, and updates related to our services (with your consent)
- Improve the design and functionality of our website
- Comply with legal requirements and protect our business interests
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who help us deliver our services.
We may also disclose your information if required by law or to protect our rights, property, or the safety of our users.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we use industry-standard security measures, no method of transmitting or storing data is entirely secure.
5. Your Rights and Choices
As a user, you have the following rights regarding your personal information:
- Access and Update Your Information: You can access, update, or delete your personal information by contacting us directly at [email protected]..
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, newsletters, or marketing communications from us, you can opt-out at any time. You can click the “unsubscribe” link in any email we send, or you can contact us directly [email protected] with the subject line Unsubscribe.
- Opt-Out of Cookies: Most web browsers allow you to control cookies through your browser settings. You can choose to disable cookies or receive a notification when a cookie is being set. However, disabling cookies may affect the functionality of certain features on our website.
6. Retention of Data
We retain your personal information only as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes. Once it is no longer needed, we will securely dispose of your information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make updates, we will revise the “Effective Date” at the top of this page. Please review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to opt-out of receiving communications, please contact us at [email protected].